Privacy Policy

This Privacy Policy describes how Elvis Brew (“we”, “us”, or “our”) collects, uses, and shares personal information when you visit our website, place an order, or otherwise interact with us. By using our website you agree to the collection and use of information in line with this policy.

What information we collect

When you make a purchase, we collect personal details you provide such as your name, email address, delivery address, and phone number. We also automatically capture technical information like your IP address when you browse our website, in order to keep the site secure and improve the experience.

With your consent, we may send you updates about our store, including new products and promotions.

Consent

When you place an order, you provide implicit consent for us to use your data to process the transaction (for example, to ship your parcel and provide tracking). For secondary purposes such as marketing, we ask for your explicit consent. You may withdraw consent at any time by emailing franchise@elvisbrew.co.za.

How we keep your information secure

We follow industry best practice and use encryption to protect sensitive information. Payment processing is handled by Yoco, a PCI-DSS compliant payment provider. We do not store your full credit card details after a transaction is complete.

Third-party services

We use a small number of trusted third parties to run the business, including:

• Yoco for payment processing
• Bob Go for shipping rates, courier booking, and tracking
• Google Maps for showing our store locations
• Email and analytics services to communicate with you and understand site usage

Each of these providers operates under their own privacy policy. Once you leave our website, our policy no longer applies to your interactions with them.

Cookies

We use cookies to keep the site working, remember your cart, and understand how visitors use the site. See our Cookie Policy for the full breakdown.

Age requirements

By using our website you confirm that you are an adult, or that you have the consent of a parent or guardian.

Your rights under POPIA

Under the Protection of Personal Information Act, you have the right to access, correct, or delete the personal information we hold about you, and to withdraw consent for marketing at any time. To exercise these rights, email us at the address below.

If you believe we have not handled your information appropriately, you may lodge a complaint with the Information Regulator of South Africa at complaints.IR@justice.gov.za.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent version. Changes take effect immediately upon posting.

Contact our Privacy Officer

For any questions about your information or this policy, please contact our Privacy Compliance Officer at franchise@elvisbrew.co.za.